Privacy Policy
Last updated [DATE]
Draft for review. Have a lawyer check this policy against the Data Protection Act, 2012 (Act 843) before Abodera launches publicly. Items in brackets need your details.
This policy explains what personal information Abodera collects when you use our website and apps, why we collect it, who we share it with and the choices you have.
1. Who we are
Abodera is operated by [REGISTERED BUSINESS NAME] in Ghana. We are the data controller for the personal information described in this policy. Our registration number with the Data Protection Commission is [NUMBER].
2. Information we collect
Account details: your name, email address, phone number, password (stored only in hashed form), university and level of study.
Booking and payment details: the hostel, room and bed you book, your booking reference, payment plan and payment status. Card and mobile money details are handled by Paystack. We do not see or store your full card number.
Things you share: messages to hosts, reviews, community posts, roommate preferences, maintenance requests and photos you upload.
Device and usage details: your device type, app version, push notification token, approximate location if you allow it for nearby search, sign-in attempts and the pages you view.
3. How we use your information
To create and secure your account, including email verification, two-factor authentication and blocking suspicious sign-in attempts.
To show you hostels, process bookings and payments, send receipts and remind you about installments.
To suggest roommates and answer questions through Abodera AI, based on the preferences and messages you give us.
To improve Abodera, prevent fraud and meet our legal obligations.
5. International transfers
Some of our service providers store data outside Ghana, for example in Europe. When this happens we use providers with strong security and contractual safeguards.
6. How long we keep it
We keep your account information while your account is open. Booking and payment records are kept for [NUMBER] years for accounting and legal reasons. You can ask us to delete your account at any time.
7. How we keep it safe
We encrypt data in transit, hash passwords, limit staff access, rate limit sign-in attempts and offer two-factor authentication. No system is perfectly secure, so please use a strong password and keep it private.
8. Your rights
Under the Data Protection Act, 2012 (Act 843) you can ask to see the personal information we hold about you, correct it, ask us to delete it, or object to how we use it.
You can change notification preferences in the app settings at any time. To make any other request, contact us using the details below. If you are not satisfied with our response, you can complain to the Data Protection Commission of Ghana.
9. Students under 18
Abodera is designed for university students. If you are under 18, a parent or guardian should help you create your account and make bookings.
10. Changes to this policy
We may update this policy as Abodera grows. If we make important changes, we will tell you in the app or by email.
11. Contact us
For privacy questions or requests, email [email protected] or use the contact form on our website.